Frequently Asked Questions
Everything you need to know about your UREVO fitness journey.
How long does shipping take for UREVO treadmills?
Standard shipping typically takes 3-7 business days within the contiguous United States. Once your order is processed, you will receive a tracking number via email to monitor your delivery status.
What is your return policy for fitness equipment?
We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, you can return the product in its original packaging within 30 days of delivery for a refund, subject to our return conditions.
Do UREVO products come with a warranty?
Yes, all UREVO fitness equipment comes with a 1-year warranty covering manufacturing defects and parts. We are committed to ensuring the longevity and performance of your home gym gear.
How do I maintain my under-desk treadmill?
To keep your treadmill running smoothly, we recommend lubricating the belt every 3 months or 100 miles of use and keeping the area free of dust. Detailed maintenance steps are included in your user manual.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and flexible financing options like Klarna and Afterpay to make your fitness investment more accessible.
Are your treadmills suitable for small apartments?
Absolutely. UREVO specializes in space-saving designs. Most of our models feature a foldable frame or a slim 'under-desk' profile with built-in wheels for easy storage under beds or sofas.